Introduction
At MAKEANASTROLOGER – BICYCLE AND ACCESSORIES STORE, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a return and exchange policy to ensure you can return or exchange your item(s) easily.
Return Policy
Eligibility: You can return an item(s) within [insert timeframe, e.g. 30 days] of delivery for a refund or exchange.
Conditions:
- The item(s) must be in its original condition, with all original tags and packaging.
- The item(s) must not have been used, worn, or altered in any way.
- You must provide a valid reason for the return (e.g. wrong size, wrong item, etc.).
Return Procedure:
- Contact our customer service department at [insert contact information] to obtain a Return Merchandise Authorization (RMA) number.
- Pack the item(s) securely in its original packaging, if possible.
- Include a copy of the original receipt and a note explaining the reason for the return.
- Ship the item(s) back to us at the address provided by our customer service department.
- Once we receive the item(s), we will process your refund or exchange within [insert timeframe, e.g. 5-7 business days].
Refund Policy:
- Refunds will be issued in the original form of payment.
- Refunds will be processed within [insert timeframe, e.g. 5-7 business days] of receiving the returned item(s).
- Refunds will include the full amount of the item(s) minus any shipping costs.
Exchange Policy:
- You can exchange an item(s) for a different size, color, or style.
- Exchanges are subject to availability of the desired item(s).
- You will be responsible for the cost of shipping the item(s) back to us.
- Once we receive the item(s), we will ship the exchanged item(s) to you within [insert timeframe, e.g. 5-7 business days].
Exceptions:
- Final sale items are not eligible for returns or exchanges.
- Items that are damaged, worn, or altered in any way are not eligible for returns or exchanges.
- Items that are missing tags or packaging are not eligible for returns or exchanges.
Warranty:
- Our products are covered by a [insert timeframe, e.g. 1-year] warranty against defects in materials and workmanship.
- If you experience any issues with your item(s), please contact our customer service department at [insert contact information].
Contact Us:
If you have any questions or concerns about this Return and Exchange Policy, please contact our customer service department at contact@makeanastrologer.com. We are committed to providing you with a hassle-free return and exchange experience.
MAKEANASTROLOGER – BICYCLE AND ACCESSORIES STORE