Return and Exchange Policy

Introduction

At MAKEANASTROLOGER – BICYCLE AND ACCESSORIES STORE, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a return and exchange policy to ensure you can return or exchange your item(s) easily.

Return Policy

Eligibility: You can return an item(s) within [insert timeframe, e.g. 30 days] of delivery for a refund or exchange.

Conditions:

  • The item(s) must be in its original condition, with all original tags and packaging.
  • The item(s) must not have been used, worn, or altered in any way.
  • You must provide a valid reason for the return (e.g. wrong size, wrong item, etc.).

Return Procedure:

  1. Contact our customer service department at [insert contact information] to obtain a Return Merchandise Authorization (RMA) number.
  2. Pack the item(s) securely in its original packaging, if possible.
  3. Include a copy of the original receipt and a note explaining the reason for the return.
  4. Ship the item(s) back to us at the address provided by our customer service department.
  5. Once we receive the item(s), we will process your refund or exchange within [insert timeframe, e.g. 5-7 business days].

Refund Policy:

  • Refunds will be issued in the original form of payment.
  • Refunds will be processed within [insert timeframe, e.g. 5-7 business days] of receiving the returned item(s).
  • Refunds will include the full amount of the item(s) minus any shipping costs.

Exchange Policy:

  • You can exchange an item(s) for a different size, color, or style.
  • Exchanges are subject to availability of the desired item(s).
  • You will be responsible for the cost of shipping the item(s) back to us.
  • Once we receive the item(s), we will ship the exchanged item(s) to you within [insert timeframe, e.g. 5-7 business days].

Exceptions:

  • Final sale items are not eligible for returns or exchanges.
  • Items that are damaged, worn, or altered in any way are not eligible for returns or exchanges.
  • Items that are missing tags or packaging are not eligible for returns or exchanges.

Warranty:

  • Our products are covered by a [insert timeframe, e.g. 1-year] warranty against defects in materials and workmanship.
  • If you experience any issues with your item(s), please contact our customer service department at [insert contact information].

Contact Us:

If you have any questions or concerns about this Return and Exchange Policy, please contact our customer service department at contact@makeanastrologer.com. We are committed to providing you with a hassle-free return and exchange experience.

MAKEANASTROLOGER – BICYCLE AND ACCESSORIES STORE

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